Information we collect
We collect information needed to process and fulfil orders, such as the name, delivery address, and contact details you provide when placing an order. We also collect order and purchase information necessary to manage returns and refunds. The store collects the minimum data required to complete a sale and support after‑sales needs.
How we use your information
Your information is used to fulfil orders, process returns and refunds, manage delivery logistics within Canada, and to respond to customer inquiries. We may use order details to help resolve issues related to shipping, product condition or returns. Where product specifics are unclear, we may contact you to confirm details before fulfilment.
Data sharing and third parties
We share the information required to ship, deliver and return purchases with service providers that support those services. We do not publish customer contact details publicly. For any additional data-sharing questions, please contact support for clarification.
Retention and access
We retain order and transaction information as long as necessary to process returns, refunds and warranty claims, and to meet legal obligations. If you need to request access to or correction of your information, contact our support team and we will outline available steps. Specific data access procedures and retention durations are determined by the store’s operational needs and applicable law.
Security and updates
We take commercially reasonable measures to protect personal information in our custody. If this policy is updated, changes will be reflected on our site. For questions about privacy practices or to request further information, contact customer service during posted hours.
Making a privacy request
Send a personal-information request for beaubleuparis to [email protected]. Identity verification may be required before it is completed.